Our Refund and Returns Policy

Overview

Our refunds policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.

Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@zaptic.nl.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We dont accept a return of items if they are defective or damaged or any occasion since we do not condone a return of an item. You will get 50% moneyback on your purchase if its broken and once proof has been given.

Shipping returns

Returning products is not possible.

You will not be able to return your product for whatever reason u have, we do not condone shipping it back.

Zaptic